How can we help you learn?

Email verification confirms that the address belongs to you and helps protect account recovery. After registering, enter the verification code sent to your email. If it has expired, request a new code from the verification screen.

Open the password-reset page, enter the email connected to your account, and follow the instructions sent to you. For your security, Apsara will not tell another person whether a specific email has an account.

Sign in, open your Profile, and use the edit controls for your display information or avatar. Earned progress such as XP and streaks cannot be edited manually.

Browse Courses, open the course you want, and choose the available start or enrollment action. Once enrolled, the course appears in your learning area and completed lessons contribute to your progress.

Make sure you are signed in and finish the lesson using its completion action. If the progress still looks unchanged, refresh once and confirm your internet connection. Contact support with the course and lesson names if it continues.

Certificates are available only for eligible courses and plans. Complete the required course activities first; the certificate option appears when all configured requirements have been satisfied.

AI tutor access depends on your current plan and available entitlement. Confirm that you are signed in and that your plan includes personal AI tutoring. You can compare current access on the Pricing page.

Yes. AI responses can be incomplete or incorrect. Use them as study support, check important explanations against the lesson or a trusted teacher, and never treat AI output as professional medical, legal, or financial advice.

Yes. Open the AI tutor, find the conversation in your history, and use its delete action. Deleting a conversation removes its messages from your visible history and cannot be undone.

A free account includes the core learning experience shown on the Pricing page. Apsara Plus unlocks the premium features listed there, which may include premium courses, personal AI support, and certificates.

Open your billing controls from the Pricing or account area and choose the cancellation option. Unless your checkout terms say otherwise, access continues until the end of the current paid period.

Open the billing portal and check that your payment method is current and has sufficient funds. Your bank may also need to approve the transaction. If the status remains incorrect, contact support without sending complete card details.

Use the Contact page and choose Privacy and data. Send the request from the email connected to your account so we can verify it safely. Some information may need to be retained for security, payment records, or legal obligations.

Apsara currently uses secure sign-in cookies and browser storage for preferences such as language, theme, and profile display. It does not currently place third-party advertising or cross-site tracking cookies. Read the Cookie Policy for the current inventory.